If you’ve been searching for trustworthy Monument Metals reviews, you’re probably wondering whether this online bullion dealer is a safe place to buy gold and silver. With so many precious metals companies competing for investors’ attention, it’s important to evaluate a dealer’s reputation, pricing, customer service, and overall transparency before making a purchase.
Founded in 2014, Monument Metals has quickly become a recognizable name in the precious metals industry. The company specializes in gold, silver, platinum, and palladium bullion, along with collectible coins and IRA-eligible products. Many investors praise Monument Metals for its competitive pricing and broad product selection, while others have raised concerns about shipping delays and communication during periods of high demand.
In this in-depth review, we’ll examine Monument Metals’ products, fees, customer reviews, pros and cons, and overall legitimacy to help you decide whether the company is right for your precious metals investment goals.
What Is Monument Metals?

Monument Metals is a family-owned online precious metals dealer headquartered in Frederick, Maryland. The company focuses on offering investment-grade bullion and collectible coins at competitive prices with transparent markups.
The dealer provides investors with access to:
- Gold bullion coins and bars
- Silver bullion products
- Platinum and palladium metals
- Rare and collectible coins
- IRA-eligible precious metals
- Pre-1933 U.S. gold coins
Unlike some competitors that rely heavily on aggressive sales tactics, Monument Metals positions itself as a low-overhead dealer focused on straightforward pricing and customer service.
Who Owns Monument Metals?
The company was founded by Jonathan Swyers, who has extensive experience in the precious metals industry after beginning his career in a local coin shop.
Under Swyers’ leadership, Monument Metals has expanded into a nationally recognized bullion dealer serving both collectors and investors.
⚠️ Important Warning for Gold & Silver Investors
Choosing the wrong precious metals dealer can be costly. Some companies in the industry have received complaints involving:
- High-pressure sales tactics
- Excessive premiums over spot price
- Delayed shipping
- Poor communication
- Difficult buyback processes
Because of this, investors should always compare multiple dealers before purchasing gold or opening a Gold IRA.
If you are primarily interested in retirement investing, we currently recommend Augusta Precious Metals due to its transparency, education-first approach, and strong customer reputation.
Click Here To Learn More About Augusta
Products Offered by Monument Metals

Monument Metals offers a wide selection of bullion and collectible products for both beginner and experienced investors.
Gold Products
Popular gold products include:
- American Gold Eagles
- Gold Buffalos
- Canadian Maple Leafs
- Austrian Philharmonics
- British Britannias
- Chinese Pandas
- Gold bars from major refiners
Silver Products
The company also carries a large inventory of silver bullion products, including:
- American Silver Eagles
- Silver rounds
- Silver bars
- Junk silver coins
- Fractional silver products
Platinum & Palladium
Investors looking for diversification can also purchase:
- Platinum bullion coins
- Platinum bars
- Palladium bullion products
Rare & Collectible Coins
Collectors may appreciate Monument Metals’ inventory of:
- Pre-1933 U.S. gold coins
- Graded coins certified by PCGS and NGC
- Historic numismatic coins
How Does Monument Metals Work?
Buying Precious Metals
Customers can purchase products directly through the company’s website or by phone. Orders are generally locked in at the current market price once confirmed.
Key details include:
- Free shipping on orders over $199
- Secure insured delivery
- Signature confirmation on larger orders
- Phone orders required for transactions above $50,000
Selling Precious Metals
Monument Metals also allows customers to sell metals back to the company by:
- Requesting a quote
- Shipping metals securely
- Receiving verification and payment
Precious Metals IRAs
The company also supports self-directed precious metals IRAs by helping investors purchase IRA-approved metals for secure storage in approved depositories.
Pros of Monument Metals
Competitive Pricing
One of Monument Metals’ biggest strengths is its pricing. Many customers report that the company frequently offers lower premiums than competing bullion dealers.
Wide Product Selection
The company offers a diverse inventory of gold, silver, platinum, palladium, and collectible coins.
Transparent Pricing Structure
Unlike some dealers that add hidden markups or commissions, Monument Metals is generally praised for transparent pricing.
Positive Customer Feedback
The company has earned thousands of favorable customer reviews across multiple review platforms.
IRA-Eligible Metals
Investors can purchase IRA-approved metals for retirement accounts.
Secure Shipping
Orders are discreetly packaged and insured during transit.
Cons of Monument Metals
Shipping Delays During High Demand
Some customers have reported slower shipping times during periods of elevated market activity.
Communication Issues
A number of buyers have mentioned delayed responses from customer support when resolving issues.
Signature Requirements
Orders over certain amounts may require signatures upon delivery, which can be inconvenient for some buyers.
Mixed Trustpilot Reviews
Although many reviews are positive, Trustpilot ratings have been more mixed compared to some competitors.
Limited Buyback Visibility
While the company does buy metals, some investors prefer dealers with highly publicized and streamlined buyback programs.
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Monument Metals Reviews & Ratings

Here’s how Monument Metals currently performs across major review platforms:
| Review Platform | Rating |
|---|---|
| Better Business Bureau | A+ Rating |
| Trustpilot | 3/5 stars |
| ShopperApproved | 4.9/5 stars |
| Google Reviews | 4.8/5 stars |
While Monument Metals receives excellent ratings on several platforms, the lower Trustpilot score suggests that customer experiences can vary.
Is Monument Metals Legit?
Yes, Monument Metals appears to be a legit precious metals dealer and not a scam.
The company has been operating since 2014 and has built a solid reputation among many bullion investors and collectors. Positive indicators include:
- A+ BBB rating
- Thousands of customer reviews
- Transparent pricing
- Secure shipping practices
- IRA-eligible product offerings
However, like many bullion dealers, the company is not without criticism. Some customers have reported shipping delays and customer service issues during busy periods.
Overall, Monument Metals is generally considered a reputable online bullion dealer for investors seeking competitive prices on physical precious metals.
Monument Metals vs Augusta Precious Metals
While Monument Metals is a strong option for purchasing bullion directly, investors specifically focused on Gold IRAs may prefer Augusta Precious Metals.
Why Many Retirement Investors Prefer Augusta
- Education-first approach
- Transparent fee structure
- Dedicated customer support
- Thousands of positive reviews
- Strong reputation in the Gold IRA industry
- Streamlined rollover assistance
Monument Metals works well for direct bullion purchases, but Augusta may provide a more comprehensive experience for retirement-focused investors.
Click To Learn More About Augusta Precious Metals →
Monument Metals Reviews – Final Verdict
Based on our research and customer feedback, Monument Metals has earned a strong reputation as a reliable online precious metals dealer. Many Monument Metals reviews praise the company for its competitive pricing, wide selection of bullion products, and straightforward buying process without aggressive sales pressure.
The company’s biggest strengths include affordable premiums, transparent pricing, and a large inventory of gold, silver, platinum, and palladium products. That said, some Monument Metals reviews also mention occasional shipping delays and slower customer support response times during busy periods.
Overall, Monument Metals is a legitimate option for investors and collectors looking to buy physical precious metals online. However, if you are specifically interested in opening a Gold IRA and want more hands-on rollover assistance and educational support, it may be worth comparing the company with leading Gold IRA providers such as Augusta Precious Metals before making your final decision.
Read Our Augusta Precious Metals Review
Frequently Asked Questions
Is Monument Metals a trusted site?
Yes. Monument Metals is generally considered a trusted precious metals dealer with an A+ BBB rating and thousands of customer reviews across multiple platforms.
How long has Monument Metals been in business?
Monument Metals was founded in 2014 and has operated in the precious metals industry for over a decade.
Does Monument Metals sell IRA-approved metals?
Yes. The company offers IRA-eligible gold, silver, platinum, and palladium products for self-directed precious metals IRAs.
Does Monument Metals offer free shipping?
Yes. Monument Metals offers free shipping on qualifying orders over $199.
Does Monument Metals buy back precious metals?
Yes. Customers can sell gold and silver products back to Monument Metals through the company’s selling process.
Are Monument Metals prices competitive?
Many investors consider Monument Metals one of the more competitively priced bullion dealers in the industry, particularly for silver products and bulk purchases.
What is the minimum order at Monument Metals?
There is generally no strict minimum order requirement for most purchases, although shipping promotions may apply only above certain thresholds.
Is Monument Metals better than other bullion dealers?
That depends on your goals. Monument Metals is well-known for low pricing and bullion selection, while companies like Augusta Precious Metals may be better suited for retirement investors seeking Gold IRA assistance and educational support.
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Author Profile

- Moses is a precious metals specialist, researcher, and publisher who specializes in reviewing precious metals investment companies. He has spent years analyzing Gold IRA providers, comparing transparency, customer reviews, and fee structures to help investors make informed decisions.
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