Review & Complaints 2024

How does work? Is it a genuine precious metals dealer or a scam? Should you purchase from them or seek out a superior option? In this comprehensive review, we will discuss the company’s products, fees, customer ratings, complaints, and more, in order to assist you in making an informed investment decision.

Without further ado, let us begin.

What Is Review is an online precious metals dealer that provides IRA-eligible bullion as well as rare coins. The company was established in 2011 in Beverly Hills, California. has assisted numerous clients in switching from traditional IRAs and 401(k)s to precious metals-backed IRAs, utilizing its more than a decade of experience in the precious metals industry. To provide IRA services, partners with third-party IRA custodians and depositories.

Company Info


Beverly Hills, California


9107 Wilshire Blvd #450

Beverly Hills, CA 90210-5535

Year Founded:



Robert Gough (CEO)




Click Here to See Our #1 Rated Gold IRA Company Products products offers an extensive selection of gold, silver, palladium, and platinum bullion products, in addition to rare coins. We have listed a few examples of their online store’s products below.

Gold Products

  • Gold  American Eagle
  • Gold Australian Kangaroo
  • Gold American Buffalo
  • Gold Canadian Maple Leaf
  • Gold Austrian Philharmonic
  • Chinese Gold Panda
  • South African Krugerrand
  • Credit Swiss 24-Karat 1 oz. Gold Bar
  • Pamp Suisse 24-Karat 10 oz Gold Bar

Silver Products

  • American Silver Eagle
  • Silver Austrian Philharmonic
  • Silver Canadian Maple Leaf
  • 100-oz Johnson Matthey Silver Bar
  • 100-oz Engelhard Silver Bar
  • 2012 Year of the Dragon 10-oz Silver Bar
  • 10-oz PAMP Suisse Silver Bar
  • Chinese Silver Panda
  • A-Mark 10-oz Silver Bar

Palladium Products

  • Palladium Canadian Maple Leaf
  • Johnson Matthey 10-oz Palladium Bar
  • PAMP Suisse 10-oz Palladium Bar
  • Credit Suisse 10-oz Palladium Bar

Platinum Products

  • Platinum American Eagle
  • Platinum Canadian Maple Leaf
  • 1-oz Engelhard Platinum Bar
  • 10-oz Johnson Matthey Platinum Bar
  • 10-oz Credit Suisse Platinum Bar

How to Buy from provides an online ordering system that is both secure and convenient. The purchasing procedure begins with the establishment of a simple online account that allows you to log in and add items to your shopping cart. If you are uneasy with the online ordering system, you can call the company to place your orders over the phone.

How to Sell to

Unfortunately, the website of lacks details on how to sell metals to the company. Therefore, it is safe to infer that they lack a buyback program. Customer Service

The presence of a live conversation feature on a company’s website is among the top indicators of excellent customer service. As real-time communication is made possible by live chat support, the company can better address client issues. Unfortunately,’s website lacks a live chat feature. Custodian offers IRA custodial services in partnership with Sterling Trust Company and STRATA Trust Company. Storage offers both segregated and non-segregated storage options through a partnership with the Delaware Depository. IRA Fees

Pros of

  • A wide array of quality products and services
  • Offers competitive prices
  • Free shipping is offered on all orders above $1500
  • High commitment to customer education via charts, blog posts, and a FAQs page

Cons of

  • Poor customer support
  • Lack of a buyback program
  • Not accredited with the Better Business Bureau
  • Lacks customer reviews and ratings on most online reviews platforms

Find Out Our Top-Rated Gold & Silver IRA Company Now>

Customer Reviews, Ratings & Complaints

Client Reviews has no BBB reviews or complaints. They have an A+ rating on the BCA despite having no customer reviews on the site. On Trustlink, they have a 5-star rating based on a single customer review. Trustpilot and Yelp lack reviews, complaints, and ratings of the company.

  • BBB: 0 reviews 
  • BCA: AAA rating, 0 reviews 
  • Trustlink: 0 reviews 
  • Trustpilot: N/A
  • Yelp: N/A

Is Legit or Scam? is not a scam. It is a legit precious metals enterprise that has been operating for over a decade. Alternatives Review Conclusion

Thank you for reading our review. is a precious metals company that offers rare coins and IRA-eligible precious metals. In addition, the company provides precious metals IRA services in partnership with third-party custodians and depositories.

However, provides inadequate customer service due to the absence of a live conversation feature, despite its extensive product offering. Moreover, they lack Better Business Bureau reviews, ratings, and accreditation.

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