Sterling Trust Company Reviews & Complaints {2023}

Sterling Trust Company deals with self-directed IRA options and offers you the opportunity to diversify your investment portfolio with precious metals such as silver and gold. This Sterling Trust Company reviews details the pros and cons, as well as customer ratings and reviews of Sterling Trust Company. Keep reading to learn more.

Who Is Sterling Trust Company?

sterling trust company reviews

Based in Waco, Texas, Sterling Trust is owned by Equity Trust Company and is described as a custodian of self-directed IRAs and 401Ks. Thus, it mainly deals with IRA and 401k matters. However, the fact that this company recently merged with Equity Trust shows that they are not as reliable as they claim to be, and the hundreds of complaints we found on online directories are enough proof. For instance, Sterling Trust Company is accused of mismanagement and fraud, and according to the Ripoff Report, the company is under investigation for luring investors into precious metals investment scams.

Company Information

Below is the company information for Sterling Trust, which includes its current location, address, their products and business hours.


Waco, Texas, United States.


7901 Fishpond Road

Waco, TX 76710

Products and Services

Self-directed IRA and 401k

Business Hours

Mon-Friday (9.00 am – 6.00 pm)

Overall Rating

[usr 3.5]


Not recommended

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Sterling Trust Company Self-Directed IRA

sterling trust company self directed ira

The Sterling Trust Company Self-directed IRA offers a wide range of investment assets which include real estate, precious metals, cryptocurrency, tax liens and tax deeds, mutual funds, stocks, ETF’s and much more. In short, the Sterling Trust self-directed IRA offers unlimited opportunities for investors and you will always find a product or service that suits you. Now, let’s move on to the customer reviews and accreditation section to see whether this company is actually offering great services.

Sterling Trust Company Reviews By Customers

Below are the ratings and reviews of Sterling Trust Company on platforms such as BBB, BCA, Ripoff Report and Facebook to show you how this company compares to other alternative assets investing companies in the industry.


Surprisingly, Sterling Trust is neither accredited by the BBB nor does it have any customer reviews in there, unlike other companies. Most investors will use the BBB as their first tool to check reputation of any company before investing with them, and the fact that this company lacks a BBB accreditation is shocking.


Sterling Trust has no reviews or ratings on Business Consumer Alliance.

Ripoff Report

According to the Ripoff Report, Sterling Trust Company is accused of mismanagement and fraud and is under investigation for luring self-directed IRA owners into investment scams.


On Trustlink, Sterling Trust scores a 2-star rating from 8 customer reviews. Almost everyone on the platform is complaining about worst customer service while a few complained of having been ripped off.


Sterling Trust has zero reviews on the social media behemoth.

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Should You Work With Sterling Trust Company?

Considering all the negative reviews or lack of reviews in some platforms, Sterling Trust Company doesn’t seem like a good company for your precious metals IRA. There are better precious metals companies with better ratings than this. Our top-rated company is Goldco Direct. You can read our full Goldco Direct review here.

Sterling Trust Company Reviews-Conclusion

We hope that you enjoyed reading our Sterling Trust Company reviews. While it is one of the oldest companies in the alternative assets sector, this doesn’t give them any mileage as far as reputation and reliability are concerned. If you were searching for Sterling Trust Company to see their ratings then you have all the information and now you know it’s not the ideal company due to numerous accusations against them. Have a look at our top-rated company here.

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