Lexi Capital Reviews, Ratings & Complaints

Lexi Capital is one of the fastest growing gold and silver IRA providers in the country. In this review, we’ll take a look at their products, services, ratings reviews and complaints to determine whether they are actually legit, and whether or not you should invest your money with them.

Without further ado, let’s begin our Lexi Capital review.

What Is Lexi Capital?

Lexi Capital Reviews

Simply put, Lexi Capital is a provider of gold and silver IRAs. It was founded in 2010 out of the necessity to provide retirees with market insights and recession-proof investment assets. Lexi Capital founders noted that the ever fluctuating economy makes traditional investments such as stocks and mutual funds extremely risky, hence the need to add gold and silver to investment portfolios to act as a hedge against market fluctuations.

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Lexi Capital Review Summary


Westlake, California


Westlake Village, CA 91361-5728

Year Founded:



Chris Mitchell (CEO)




[usr 3.5]

Here’s Our #1 Rated Gold & Silver IRA Provider

Lexi Capital Products & Services

Lexi Capital Products

Though the company specializes in provision of IRA-approved gold and silver, it also allows investments in a wide range of alternative assets including real estate, limited partnerships, mortgages, trust deeds, tax liens, promissory notes, REITs, closely-held stocks, private, limited liability companies and more. Lexi Capital cooperates with SDIRA Services Inc. for provision of custodial and administrative services, and Delaware Depository for storage.

Lexi Capital Gold Assurance Plan

While most precious metals companies have no means to secure clients from loses, Lexi Capital’s Gold Assurance Plan sets them apart from its competitors. The Assurance Plan is intended to protect you from market situations that could lead to fluctuation of precious metal prices.  Gold and silver coins eligible for this plan have six months of protection of up to $500 per ounce.

Client Education from Lexi Capital

Client education is crucial for helping you to understand the importance of portfolio diversification with precious metals. Thus, Lexi Capital’s website has a dedicated FAQs section where you’ll learn about pricing, ordering, shipping, return policy and much more. Furthermore, the firm offers a free gold IRA kit which explains in detail how to open and reap benefits from a precious metals IRA.

Lexi Capital Fees

Minimum investment requirement at Lexi Capital is $1500, which is way lower than most of its competitors. Below is the breakdown of Lexi Capital IRA administrative, storage and shipping fees.

Setting Up a Lexi Capital Gold IRA

Lexi Capital has an exclusive IRA establishment partnership with SDIRA Services Inc. for precious metals backed IRAs. Like most gold IRA Companies, the process of opening a precious metals IRA with Lexi Capital begins with downloading and filling out IRA set up forms. These forms are readily available on the company’s official website. Once you’ve completed the forms and provided the required details, Lexi Capital’s staff will help you with funds transfer and purchase of metals.

Lexi Capital Customer Service & Opening Hours

Lexi Capital opens from 9:00-5:30 EST, Monday through Friday. You can reach the company’s customer service through phone, email or mail. The company recommends that you contact customer care during business hours for a quicker response, but in some cases it could take up to 48 hours to hear from their representatives.

Pros of Lexi Capital

  • Low account minimums
  • Offers a gold assurance plan
  • Provides IRA-approved bullion
  • Impressive ratings and reviews
  • Offers Client education

Cons of Lexi Capital

  • Poor customer service due to a lack of live chat support system
  • Limited information about fees and costs
  • Limited range of products and services compared to its competitors

Lexi Capital Complaints

Generally, Lexi Capital reviews are positive, though the firm has a limited number of customer reviews per review platform. Reviews on Trustlink.org and Yelp.com praise the company for awesome customer care staff who are have patience and experience to guide clients through the entire IRA setup process. Lexi Capital lacks reviews or ratings on the BBB and BCA, even though the platforms have awarded them an A+ and AAA rating respectively.

Lexi Capital FAQ

  • Is Lexi Capital legit or scam?

Lexi Capital is a legit gold and silver IRA Company that has been in business for over a decade.

  • Does Lexi Capital allow returns?

Yes, the company offers a refund, return or exchange policy. This policy is limited to 3 days from the date you received your items.

  • Does Lexi Capital offer discounts?

Yes, you’re eligible for a 3% discount if you pay by check, cashier’s check, bank wire, cash or trade.

  • How are your orders shipped?

Lexi Capital insures and ships your orders via U.S Mail and Federal Express. Mailed packages typically take 5-10 business days.

Lexi Capital Alternatives

Lexi Capital Reviews- Summary

Lexi Capital is a precious metals IRA company founded in 2010 to offer retirees a safe haven in alternative assets such as gold and silver. In addition to offering IRA-approved coins and bars, Lexi Capital also offers a gold assurance plan as well as thorough customer education. One major downside of this company is the limited range of precious metals offered.

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