Legacy Precious Metals Reviews 2026: Is It Legit or a Scam?

If you’re researching Legacy Precious Metals reviews, you’re likely wondering whether this Texas-based Gold IRA company is a trustworthy choice for protecting your retirement savings. Founded in 2017, Legacy Precious Metals specializes in Precious Metals IRAs and the sale of physical gold, silver, platinum, and palladium. The company promotes an education-first approach, personalized service, and a wide selection of IRA-approved precious metals.

However, before investing thousands of dollars into a Gold IRA, it’s important to look beyond the company’s marketing claims. Investors should carefully evaluate Legacy Precious Metals’ fees, minimum investment requirements, customer reviews, BBB rating, buyback program, storage options, and overall reputation.

In this comprehensive Legacy Precious Metals reviews guide, we’ll examine the company’s products and services, pricing structure, custodian and storage partners, customer complaints, legal issues, and consumer ratings to help you determine whether Legacy Precious Metals is the right fit for your retirement portfolio—or whether a higher-rated Gold IRA provider may be a better choice.

What Is Legacy Precious Metals?

Legacy Precious Metals is a Texas-based precious metals dealer and Gold IRA company headquartered in Frisco. Founded in 2017, the firm is led by CEO Charles Thorngren and focuses on helping investors protect and diversify their wealth through physical gold, silver, platinum, and palladium. The company offers both direct precious metals purchases and self-directed Precious Metals IRAs, allowing clients to incorporate tangible assets into their retirement portfolios.

Who Owns Legacy Precious Metals?

Legacy Precious Metals is a privately owned precious metals company founded by Charles Thorngren, who currently serves as the company’s Founder and Chief Executive Officer (CEO). Since launching the business in 2017, Thorngren has been the primary public representative of the firm and is frequently featured in financial media discussions focused on retirement planning, inflation, and precious metals investing.

Leadership Team

Charles Thorngren (Founder & CEO)

Charles Thorngren brings more than two decades of experience in financial services, alternative investments, and wealth preservation strategies. As CEO, he oversees the company’s strategic direction and regularly appears in media interviews, podcasts, and industry discussions covering Gold IRAs and precious metals investing.

Andrew Thorngren (President)

Andrew Thorngren serves as President of Legacy Precious Metals and is responsible for overseeing the company’s day-to-day operations, customer service initiatives, and internal management functions.

Corporate Transparency

Legacy Precious Metals publicly identifies Charles Thorngren and Andrew Thorngren as key members of its leadership team. However, like many privately held companies, the firm provides limited information regarding its broader executive team, ownership structure, or board of directors on its website.

While this level of disclosure is not uncommon among privately owned precious metals dealers, investors who prioritize corporate transparency may wish to conduct additional research and speak directly with company representatives before opening an account.

Legacy Precious Metals Products & Services

Legacy Precious Metals focuses on two primary areas: Precious Metals IRAs and the direct sale of physical bullion. The company offers a wide selection of gold, silver, platinum, and palladium products designed for both retirement investors and individuals seeking to own precious metals outright.

Precious Metals IRA Services

Legacy Precious Metals helps investors diversify their retirement savings through self-directed Precious Metals IRAs. Their team assists with the entire rollover process, including:

• Transferring funds from an existing IRA, 401(k), 403(b), or other qualified retirement account
• Purchasing IRS-approved precious metals
• Coordinating secure storage with an approved depository
• Managing the paperwork required to establish a self-directed IRA

Buyback Program

The company offers a no-questions-asked buyback program, allowing customers to sell their precious metals back to Legacy Precious Metals at competitive market rates when they choose to liquidate their holdings.

Direct Home Delivery

For investors who prefer to hold physical precious metals themselves, Legacy Precious Metals provides insured shipping and direct home delivery of eligible bullion products.

Precious Metals Available

Legacy Precious Metals offers a broad inventory of investment-grade bullion, government-issued coins, and collectible numismatic assets.

Gold Products

Gold Coins

• American Gold Eagle
• American Gold Buffalo
• Canadian Gold Maple Leaf
• Australian Gold Kangaroo
• Austrian Gold Philharmonic
• Pre-1933 British Gold Sovereigns

Gold Bars

• 10-ounce gold bars
• 1-kilogram gold bars
• Other investment-grade bullion bars in various sizes

Silver Products

Silver Coins & Rounds

• American Silver Eagle
• Canadian Silver Maple Leaf
• Private mint silver rounds

Silver Bars

• 10-ounce silver bars
• 100-ounce silver bars
• Other popular bullion bar sizes

Junk Silver

• Bags of pre-1965 U.S. coins containing 90% silver
• Available in larger face-value quantities for investors seeking fractional silver holdings

Platinum Products

Investors can purchase platinum bullion products, including:

• Platinum Maple Leaf coins
• Platinum bullion bars

Palladium Products

Available palladium investments include:

• Palladium Maple Leaf coins
• Palladium bullion bars
• Select specialty palladium products

Rare & Collectible Coins

Legacy Precious Metals also maintains an inventory of numismatic and collectible coins. Unlike standard bullion products, these coins may carry additional value based on factors such as rarity, historical significance, condition, and collector demand.

How To Get Started with Legacy Precious Metals

Legacy Precious Metals offers two primary ways to invest: through a Precious Metals IRA or by purchasing physical bullion for direct ownership. The company generally requires a minimum investment of $25,000 for Precious Metals IRA accounts.

Option 1: Open a Precious Metals IRA

For investors seeking tax-advantaged retirement diversification, Legacy Precious Metals provides assistance throughout the self-directed IRA setup process.

Step 1: Request Information and Speak with an Advisor

Begin by contacting Legacy Precious Metals through their website or by speaking directly with a precious metals specialist. During the consultation, you’ll learn about available products, IRA rules, and investment options.

Step 2: Complete Your IRA Application

Fill out the necessary paperwork to establish a self-directed IRA. You’ll provide personal information, retirement account details, and investment objectives.

Step 3: Establish Your IRA Custodian Account

Legacy Precious Metals works with IRS-approved third-party custodians who administer self-directed retirement accounts and ensure compliance with IRS regulations.

Step 4: Fund Your Account

Transfer or roll over funds from an existing retirement account, such as:

• Traditional IRA
• Roth IRA
• 401(k)
• 403(b)
• Other eligible retirement plans

Legacy Precious Metals generally requires a minimum investment of $25,000 to open a Precious Metals IRA.

Step 5: Select Your Precious Metals

Once your funds have been transferred, you’ll work with a representative to choose IRS-approved gold, silver, platinum, or palladium products for your retirement account.

Step 6: Secure Storage

After your purchase is completed, the metals are shipped directly to an approved depository for secure storage. IRS regulations prohibit IRA owners from personally storing retirement account metals at home.

Option 2: Purchase Physical Precious Metals for Home Delivery

Investors who want direct ownership of precious metals outside of a retirement account can purchase bullion for personal possession.

Step 1: Contact Legacy Precious Metals

Speak with a representative to discuss available inventory, current pricing, and applicable premiums over the spot price of precious metals.

Step 2: Place Your Order

Choose the coins or bars you wish to purchase and lock in your price based on current market conditions.

Step 3: Submit Payment

Complete your purchase using an approved payment method, such as a bank wire or other accepted form of payment.

Step 4: Receive Your Metals

Legacy Precious Metals ships your order directly to your home using insured and discreet packaging. Deliveries typically require a signature upon receipt to ensure security.

Legacy Precious Metals Pricing & Fees

Legacy Precious Metals primarily serves investors looking to make larger precious metals purchases, with a minimum investment requirement of $25,000 for Precious Metals IRA accounts. While the company provides personalized pricing during consultations, it does not publicly disclose detailed fee schedules or product markups on its website.

As a result, prospective investors should request a complete cost breakdown before opening an account or placing an order.

Minimum Investment Requirements

Precious Metals IRA

Legacy Precious Metals requires a minimum investment of $25,000 to establish a self-directed Gold or Silver IRA.

Direct Precious Metals Purchases

For investors purchasing precious metals outside of a retirement account, minimum order requirements may vary depending on the products selected and current market conditions.

Precious Metals Pricing

Like most bullion dealers, Legacy Precious Metals prices its products based on the current market spot price of gold, silver, platinum, and palladium.

Bullion Premiums

Investment-grade coins and bars are sold at a premium above the spot price. The exact markup varies based on factors such as:

• Metal type
• Product demand
• Coin or bar size
• Market conditions
• Inventory availability

Because pricing changes frequently, investors must contact Legacy Precious Metals directly to obtain current quotes.

Numismatic and Collectible Coins

Rare and collectible coins typically carry significantly higher premiums than standard bullion products. Their value is influenced not only by metal content but also by factors such as rarity, condition, historical significance, and collector demand.

As with any numismatic investment, buyers should carefully evaluate the premium being paid and understand that collectible coins may perform differently than traditional bullion during resale.

Gold IRA Fees

Legacy Precious Metals acts as a precious metals dealer rather than a custodian or storage provider. Therefore, Gold IRA investors may incur separate fees charged by the third-party custodian and approved depository handling the account.

Typical costs may include:

Fee Type	Estimated Cost	Description
Account Setup Fee	$50–$150 (one-time)	Establishes the self-directed IRA account
Annual Custodian Fee	$75–$200	Covers account administration and IRS reporting
Storage Fee	$100–$300 annually	Secure, insured storage at an approved depository

Actual fees may vary depending on the custodian and storage facility selected.

Shipping and Delivery Costs

For direct precious metals purchases, shipping and insurance costs are typically calculated based on the size, weight, and value of the order.

For Precious Metals IRA transactions, the cost of securely transporting metals to the approved storage facility is often included within the overall transaction or custodian-related fees.

Buyback Program

Legacy Precious Metals offers a buyback program that allows customers to sell their precious metals back to the company when they choose to liquidate their holdings.

As with most precious metals dealers, repurchase prices are generally based on prevailing wholesale market rates. Investors should expect the buyback value to be lower than the original purchase price because dealer premiums and markups paid at the time of purchase are typically not recovered during liquidation.

Pricing Transparency Considerations

One potential drawback is the company’s limited public fee transparency. Since product premiums, IRA costs, and transaction fees are not fully disclosed online, investors should request a written quote and compare costs with multiple precious metals dealers before making a final investment decision.

Legacy Precious Metals Custodian & Storage

Legacy Precious Metals acts as a precious metals dealer rather than a custodian or storage provider. As a result, the company helps clients purchase precious metals and establish Precious Metals IRAs, while third-party custodians and approved depositories handle account administration and asset storage.

Because IRS regulations prohibit investors from personally storing IRA-owned precious metals at home, all assets held within a Precious Metals IRA must be maintained by an IRS-approved custodian and stored in a qualified depository.

IRA Custodian Partners

A self-directed IRA custodian is responsible for managing the administrative side of your retirement account, including:

• Account setup and maintenance
• IRS reporting and compliance
• Processing contributions and distributions
• Facilitating precious metals purchases and transfers
• Maintaining the account’s tax-advantaged status

While Legacy Precious Metals assists with the account setup process, the custodian serves as the legal administrator of the IRA.

The company has worked with several well-known self-directed IRA custodians over the years. However, investors should verify Legacy’s current custodian partnerships directly with the company, as providers and account arrangements may change over time.

Precious Metals Storage

Once your precious metals are purchased, they are securely shipped to an approved storage facility rather than delivered to your home. Legacy Precious Metals works with recognized depositories within the precious metals industry, including facilities such as Delaware Depository and International Depository Services (IDS).

These facilities provide:

• High-security vault storage
• Comprehensive insurance coverage
• 24/7 monitoring and surveillance
• Independent auditing and inventory verification

Segregated vs. Non-Segregated Storage

When establishing a Precious Metals IRA, investors typically choose between two storage options:

Segregated Storage

With segregated storage, your specific coins and bars are stored separately from the assets of other investors.

Benefits:

• Your metals remain individually identified
• You receive the exact items originally purchased when taking possession or liquidating
• Greater asset separation and tracking

Consideration:

• Usually carries higher annual storage fees

Non-Segregated (Commingled) Storage

With non-segregated storage, your precious metals are stored alongside similar assets owned by other investors.

Benefits:

• Lower annual storage costs
• Secure vault protection and insurance coverage

Consideration:

• Upon distribution, you receive equivalent metals of the same type, weight, and purity rather than the exact coins or bars originally deposited

Storage Costs

Storage fees vary depending on the selected depository, account size, and whether segregated or non-segregated storage is chosen. Investors should request current storage pricing from Legacy Precious Metals and its custodian partners during the account setup process.

Pros of Legacy Precious Metals

Educational, Investor-Focused Approach

• Emphasizes education and consultation rather than aggressive sales tactics.
• Helpful resources and one-on-one guidance make the company appealing to first-time precious metals investors.
• Representatives assist clients in understanding Gold IRAs, rollover options, and precious metals investing before making a purchase.

Wide Selection of Precious Metals

• Offers all four major investment metals: gold, silver, platinum, and palladium.
• Provides a diverse inventory that includes bullion coins, bars, junk silver, and collectible numismatic coins.
• Carries a variety of IRA-eligible products that meet IRS requirements for Precious Metals IRAs.

Precious Metals IRA Expertise

• Dedicated specialists assist with IRA rollovers and account setup.
• Helps investors transfer funds from existing retirement accounts, including 401(k)s, 403(b)s, and traditional IRAs.
• Streamlines the rollover process while helping clients avoid unnecessary delays or tax complications.

Buyback Program

• Offers a no-questions-asked buyback program for customers looking to liquidate their holdings.
• Provides a convenient exit strategy without requiring investors to find an outside buyer.
• Helps improve overall liquidity for precious metals investors.

Personalized Customer Service

• Clients receive individualized support throughout the investment process.
• Advisors help investors select products that align with their retirement goals and risk tolerance.
• Suitable for investors who prefer a more hands-on experience rather than a self-service platform.

Cons of Legacy Precious Metals

Limited Better Business Bureau Standing

• Legacy Precious Metals has faced criticism regarding its standing with the Better Business Bureau (BBB).
• Prospective investors should review the company’s current BBB profile and complaint history before making an investment decision.
• Some customer complaints have centered on communication issues and account-related concerns.

High Minimum Investment Requirement

• The company generally requires a $25,000 minimum investment to open a Precious Metals IRA.
• This threshold may be too high for beginners or investors looking to start with a smaller allocation to precious metals.
• Several competing Gold IRA companies offer lower minimum investment requirements.

Limited Fee Transparency

• Legacy Precious Metals does not publicly disclose detailed pricing, dealer spreads, or complete fee schedules on its website.
• Investors typically need to speak with a representative to obtain specific information regarding costs and account fees.
• This makes it more difficult to compare pricing with other precious metals dealers before initiating contact.

Potentially Higher Premiums on Certain Products

• Some third-party reviewers have noted that select collectible and specialty coins may carry higher premiums than standard bullion products.

Buyback Program Details Are Not Fully Disclosed

• Legacy Precious Metals advertises a buyback program for customers who wish to liquidate their holdings.
• However, the company provides limited public information regarding buyback spreads, processing times, and repurchase pricing formulas.

Mixed Customer Feedback

• While Legacy Precious Metals has received positive reviews from many customers, some online complaints reference delays, communication challenges, or service-related issues.

Not Ideal for Cost-Conscious Investors

• Because pricing, fees, and product premiums are not fully transparent online, investors focused on obtaining the lowest possible costs may prefer companies that publish detailed fee schedules and pricing information upfront.

Legacy Precious Metals Reviews and Complaints

At the time of writing this Legacy Precious Metals review, the company is not accredited by the Better Business Bureau (BBB) and holds an F rating, primarily due to its failure to respond to multiple customer complaints filed through the BBB platform. Despite the rating, the company currently has no customer reviews listed on its BBB profile.

On Trustpilot, Legacy Precious Metals has a 3.4 out of 5-star rating based on 15 customer reviews, reflecting a mix of positive and negative customer experiences. Meanwhile, the company holds a 1 out of 5-star rating on ConsumerAffairs, although that score is based on only two customer reviews.

Legacy Precious Metals currently has little to no presence on several major consumer review platforms, including Yelp, TrustLink, Google Reviews, the Business Consumer Alliance (BCA), and other independent review websites. As a result, prospective investors may find limited third-party feedback available when researching the company’s overall reputation.

While some customers report positive experiences with the company’s products and customer service, the limited number of reviews across major consumer protection platforms makes it difficult to draw definitive conclusions about overall customer satisfaction.

Legacy Precious Metals Lawsuits and Regulatory Issues

As of June 2026, Legacy Precious Metals has not been the subject of any publicly known enforcement actions by major federal regulators such as the Commodity Futures Trading Commission (CFTC) or the Securities and Exchange Commission (SEC). This distinguishes the company from several precious metals dealers that have faced regulatory sanctions or fraud-related allegations in recent years.

However, prospective investors should be aware of certain legal and consumer-related concerns that have been reported.

Commercial Litigation

Public court records indicate that Legacy Precious Metals has been involved in at least one commercial dispute.

Premiere Networks Inc. v. Legacy Precious Metal Investments Inc.

In November 2025, Premiere Networks Inc. filed a commercial debt collection lawsuit against Legacy Precious Metals in Harris County, Texas. The case reportedly relates to an alleged dispute over unpaid commercial services and remained pending at the time of writing.

As with any ongoing litigation, the allegations have not been conclusively determined by the court, and investors should review the latest case status independently.

Better Business Bureau Concerns

One of the more notable concerns surrounding Legacy Precious Metals is its standing with the Better Business Bureau (BBB).

At the time of writing, the company is not BBB accredited and holds an F rating. According to the BBB, the rating is largely tied to the company’s failure to respond to multiple customer complaints submitted through the platform.

Customer Complaints

Several complaints posted on consumer review platforms have raised concerns related to:

• Communication delays
• Account access issues
• Shipping and delivery delays
• Customer service responsiveness
• Disputes regarding transaction processing

As with all online complaints, individual experiences may vary, and the allegations have not necessarily been independently verified.

Should You Be Concerned?

While Legacy Precious Metals has not faced major federal enforcement actions, the combination of ongoing legal disputes, BBB-related concerns, and mixed customer feedback may warrant additional due diligence.

Before opening a Precious Metals IRA or purchasing bullion, you should carefully review the company’s current ratings, complaint history, fee structure, and customer reviews across multiple independent sources. Comparing Legacy Precious Metals with several competing dealers can also help ensure you find the provider best suited to your investment goals.

Should You Consider Legacy Precious Metals for Your Precious Metals IRA?

Whether Legacy Precious Metals is the right choice for your Precious Metals IRA ultimately depends on your investment goals, budget, and comfort level with the company’s reputation and pricing structure.

Legacy Precious Metals offers several attractive features, including educational resources, a broad selection of precious metals, IRA rollover assistance, and a buyback program. These benefits may appeal to investors seeking personalized guidance when diversifying their retirement savings with physical gold and silver.

However, the company also has some notable drawbacks. These include its high $25,000 minimum investment requirement, limited fee transparency, mixed customer reviews, and concerns regarding its BBB standing. Investors who prioritize transparency, low minimums, and a stronger track record of customer satisfaction may wish to explore alternative providers before making a decision.

For these reasons, we believe there are stronger Precious Metals IRA companies available today. Our top-rated provider offers exceptional customer service, industry-leading educational resources, transparent pricing, and one of the strongest reputations in the precious metals industry.

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Legacy Precious Metals Reviews: Final Verdict

After completing our analysis of Legacy Precious Metals reviews, we found that the company offers several attractive features for precious metals investors, including Precious Metals IRA services, rollover assistance, a diverse selection of gold and silver products, and a buyback program. The firm’s educational approach and personalized customer support may appeal to investors who are new to Gold IRAs or looking for guidance throughout the investment process.

However, Legacy Precious Metals also has several drawbacks that prospective investors should carefully consider. These include its relatively high $25,000 minimum investment requirement, limited fee transparency, mixed customer feedback, and concerns regarding its BBB profile. While the company has not faced major federal regulatory enforcement actions, investors should always perform thorough due diligence before committing retirement funds to any precious metals dealer.

Overall, Legacy Precious Metals reviews suggest that the company may be a suitable option for some investors, but it may not be the best choice for those seeking maximum transparency, lower investment minimums, or the strongest industry reputation.

For this reason, we recommend comparing Legacy Precious Metals with several leading Gold IRA companies before making a final decision. Our top-rated Precious Metals IRA provider offers transparent pricing, exceptional customer service, industry-leading educational resources, and one of the strongest reputations in the precious metals industry.

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Frequently Asked Questions

Who is the owner of Legacy Precious Metals?

Legacy Precious Metals was founded by Charles Thorngren, who serves as the company’s Chief Executive Officer (CEO). He has more than 25 years of experience in financial services, alternative investments, and precious metals investing.

Is Legacy Precious Metals legitimate?

Yes, Legacy Precious Metals is a legitimate precious metals dealer headquartered in Frisco, Texas. The company offers Precious Metals IRAs, direct bullion sales, and precious metals education. However, investors should review the company’s ratings, fees, and customer feedback before making a decision.

What is the minimum investment for Legacy Precious Metals?

Legacy Precious Metals generally requires a $25,000 minimum investment to open a Precious Metals IRA. Minimum purchase requirements for direct precious metals purchases may vary depending on the products selected.

Does Legacy Precious Metals offer a buyback program?

Yes. Legacy Precious Metals offers a buyback program that allows customers to sell their precious metals back to the company. Investors should contact the company directly for current buyback terms, pricing, and processing details.

Can I store my Legacy Precious Metals IRA assets at home?

No. IRS regulations generally require Precious Metals IRA assets to be stored in an approved depository under the supervision of an IRS-approved custodian. Home storage is not permitted for most Precious Metals IRAs.

What precious metals does Legacy Precious Metals sell?

Legacy Precious Metals offers a variety of investment-grade precious metals, including gold, silver, platinum, and palladium. Its inventory includes bullion coins, bars, IRA-approved products, and select collectible coins.

Alternatives to Legacy Precious Metals

• Augusta Precious Metals
• GoldenCrest Metals
• Goldco
• Perfect Portfolio LLC
• Goldseek Mint
• Alhambra Coin Center
• Eagle Bullion Group
• US Gold Buyers

Author Profile

Moses

Moses is a precious metals specialist, researcher, and publisher who specializes in reviewing precious metals investment companies. He has spent years analyzing Gold IRA providers, comparing transparency, customer reviews, and fee structures to help investors make informed decisions.

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