Is U.S. Money Reserve a legitimate company? What products and services do they offer, and how are their customers reviews? In this detailed review, we’ll cover everything you need to know about U.S. Money Reserve before making a decision.

▲ Location: Austin, Texas

▲ Products: Precious Metals

▲ Manager: Angela Koch (CEO)

▲ Rating: 3/5 ★★★☆☆

U.S. Money Reserve Review Summary

Location:

Austin, Texas

Address:

PO Box 170339

Austin, TX 78717-0021

Year Founded:

2001

Management:

Philip Diehl (President)

Angela Koch (CEO)

Website:

www.usmoneyreserve.com/

Rating:

3/5

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What Is U.S. Money Reserve?

U.S. Money Reserve Reviews

Located in Austin, Texas, U.S. Money Reserve (also known as the United States Rare Coin & Bullion Reserve) is a gold dealer founded in 2001. It acts as a distributor of government-issued gold, silver, platinum, and palladium. The company guarantees “superior customer service” and will assist you in selecting the most suitable precious metals for investment. In addition, client education is provided through videos, special reports, price charts, frequently asked questions, free information packages, executive insights, and press releases.

U.S. Money Reserve Products & Services

U.S. Money Reserve sells gold, silver, platinum, and palladium bullion, as well as some collectibles. Listed below are some of the products presently available on the website of U.S. Money Reserve.

Gold American Eagle
Gold American Buffalo
Gold Austria Philharmonic
South African Gold Krugerrand
Canadian Gold Maple Leaf
Pearl Harbor Gold Coin
Silver American Eagle
Silver Legacy Eagle Coin
Pearl Harbor Silver Coin
Platinum Canadian Maple Leaf
Palladium American Eagle
Palladium Canadian Maple Leaf

U.S. Money Reserve Gold IRA

U.S. Money Reserve provides precious metals IRA services, enabling investors to diversify their retirement portfolios with IRA-approved gold, silver, platinum, and palladium. While the company offers a broad selection of metals, some customer reviews have noted concerns about pricing transparency and relatively aggressive marketing practices.

Additionally, publicly reported feedback from customers has mentioned occasional shipping delays, limited communication, and difficulties during the buyback process.

⚠️ Investors often lose thousands through hidden spreads and inflated premiums.

See Which 3 Gold IRA Companies Ranked Highest in Our 2026 Transparency Review →

How to Buy from U.S. Money Reserve

The majority of U.S. Money Reserve’s products are available in their online store, making purchasing from them quite simple. You may place your order using either of the two methods listed below.

Online

Browse the company’s online inventory, select the desired items, and add them to your shopping cart. Then, enter your billing information and finish your purchase. Credit cards and bank wires are acceptable payment methods.

Over the Phone

Contact the business via telephone. You will speak with an account executive who will guide you through the product selection and purchase process.

U.S. Money Reserve Fees

Looking for Lower Fees and Better Buyback Policies? Compare Our Top 3 Gold IRA Companies Before You Invest →

U.S. Money Reserve IRA Custodian & Storage

Unfortunately, U.S. Money Reserve does not disclose the depository institutions or IRA custodians with whom they partner to provide storage or custodial services.

Lawsuit Against U.S. Money Reserve

In 2011, U.S. Money Reserve was fined $5 million in consumer restitution. This occurred after the Texas Attorney General’s office discovered that they were engaging in deceptive trade practices by aggressively marketing commemorative gold coins. However, since the 2011 penalty, we have been unable to locate any other lawsuits against the company.

Pros of U.S. Money Reserve

Offers client education through investment kits, videos, and other free resources
Provides an easy IRA account setup process
Waives first-year IRA fees
Offers a wide range of IRA of IRA-eligible precious metals
Offers a secure online ordering system

Cons of U.S. Money Reserve

Multiple customer complaints on the Better Business Bureau (BBB)
Does not offer own storage or custodial services
Limited reviews and ratings online
Does not offer a buyback program

U.S. Money Reserve Reviews, Complaints & Ratings

Based on 102 customer reviews and 28 customer complaints, the BBB assigns U.S. Money Reserve a rating of 3.82 out of 5 stars. Trustpilot rates U.S. Money Reserve with a 3.6 out of 5 based on a single customer review, while Trustlink rates the company with a 5 out of 5 based on a single customer review.

BBB: [3.82/5)
Trustpilot [3.6/5]
Trustlink: [5/5]
BCA: [4/5]
Yelp: [1/5]

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Is U.S. Money Reserve Legit?

U.S. Money Reserve is a legitimate organization managed by highly skilled personnel. In addition, it specializes primarily in high-quality government-issued coins.

U.S. Money Reserve FAQ

Who Owns the U.S. Money Reserve?

In 2001, a group of gold market specialists established U.S. Money Reserve. Philip Diehl is the current president, and Angela Koch is the current chief executive officer.

Does U.S. Money Reserve sell real gold?

U.S. Money Reserve primarily distributes coins and bars issued by the government. Therefore, the gold they sell is certainly real and authentic.

What Company Do We Recommend?

While there are many precious metals providers available, investors should proceed carefully. Some companies have received reports of shipping problems, poor follow-up communication, and complications with their buyback process.

Augusta Precious Metals is one company that continues to receive strong marks from customers. With thousands of positive reviews and high ratings across reputable platforms, they have developed a reputation for putting investors first. Compare Augusta, Goldco & Other Top-Rated Gold IRA Companies Side-by-Side Before Making a Decision →

U.S. Money Reserve Reviews Conclusion

U.S. Money Reserve is a gold dealer based in Austin, Texas. It was established in 2001 as a distributor of government-issued precious metals such as gold, silver, palladium, and platinum. In addition to retailing products through its online store, the company assists customers in establishing precious metals IRAs.

Although the company is known for its excellent products, it lacks sufficient online customer reviews and ratings. Additionally, they have numerous negative reviews and complaints on the BBB.

Before Investing With Any Gold Dealer, Compare Our Top 3 Ranked Gold IRA Companies for 2026 → . We analyzed fees, complaints, transparency, buyback policies, and customer reviews to identify the strongest overall options for retirement investors.

U.S. Money Reserve Alternatives

Author Profile

Moses: Moses is a precious metals specialist, researcher, and publisher who specializes in reviewing precious metals investment companies. He has spent years analyzing Gold IRA providers, comparing transparency, customer reviews, and fee structures to help investors make informed decisions.

U.S. Money Reserve Reviews 2026- Is It legit?