Bullion By Post Review- Customer Ratings and Complaints

If you are considering purchasing bullion for investment purposes, this Bullion By Post review will help you determine if this company is right for you. We examine consumer reviews, ratings, and complaints to determine the credibility of a business.

What Is Bullion By Post? 

Bullion By Post Review

Bullion By Post is a precious metals dealer headquartered in Birmingham, United Kingdom. The company, which was founded in 2009 as a subsidiary of Jewellery Quarter Bullion Limited (JQB), primarily serves European Union Investors. If you reside outside of the EU, you can still purchase from Bullion By Post, but you may be subject to taxes and other fees that render the investment futile.

Are Precious Metals IRAs Offered?

Bullion By Post does not offer precious metals IRAs. If you are interested in IRAs, you can view our top-rated Gold and Silver IRA company on this page.

Company Information


Birmingham, West Midlands




Floor 16, Centre City Tower, 7 Hill St, Birmingham B5 4UA, United Kingdom

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Bullion By Post Products

Bullion By Post Products

What goods and services does Bullion By Post offer? Bullion By Post specializes in bullion, primarily gold and silver bullion bars and coins. They also provide platinum and palladium products.

In addition, Bullion By Post provides an extensive selection of educational materials to help you comprehend the precious metals market. This includes metal price charts and investment guides.

How to Buy from Bullion By Post

As with other precious metals dealers, purchasing bullion from Bullion By Post is extremely straightforward. Customers can readily select metals based on weight and price and pay for them online via their website. After making a purchase, you become the owner of the physical products, which you can later resell to the company.

Bullion By Post primarily serves the European Union, and clients from EU member states receive preferential treatment, such as tax exemptions. Europeans residing in non-EU nations can still purchase from Bullion By Post, but they will not be eligible for tax benefits. If you reside in the United States, you may want to consider an American company such as Goldco that provides services at competitive prices.

Pros of Bullion By Post

  • Informative Website

Their website is optimized for the best possible user experience. They have easy-to-navigate menus and informative articles in the widget area of their website, making it simple for consumers to locate the desired information. Numerous resources are available to help neophyte investors comprehend how the bullion market functions.

  • Great Customer Support

Their website includes a phone number, an email address, and a live messaging feature. Customers can readily contact Bullion By Post Support via phone or email if they require immediate assistance.

  • Buyback Program Offered

The majority of investors purchase precious metals with the intent of reselling them for profit in the future. However, not all companies will accept to repurchase sold metals. Bullion By Post is one of the bullion dealers with a repurchase program, so you can purchase bullion from them today and sell it back to them whenever you choose.

  • Prompt Delivery

Bullion By Post facilitates the request and delivery of metals. After placing an order on their online store, you can have bullion delivered by mail to your home promptly.

  • User-friendly Online Shop

Their online store is very user-friendly and flexible, as you can rapidly select the desired metals by weight and price. You have the option of selecting the metal size and type that best fits your budget.

Cons of Bullion By Post

  • A Limited Selection of Products

Bullion By Post only trades in precious metals, whereas other companies offer digital products such as cryptocurrencies. Consequently, Bullion By Post’s selection of products and services in their store is limited.

  • Numerous Customer Complaints

During our research for this Bullion By Post review, we came across a number of customer complaints on online forums such as Sitejabber, indicating that Bullion By Post is not perfect. Since customer service is the most essential aspect to consider before engaging a company, the fact that the majority of the company’s customers complain about poor customer service is a red flag that cannot be disregarded.

  • Mainly Serves the UK

Even though they deliver to non-EU countries, there are no tax advantages for non-EU customers. Consequently, purchasing metals from outside the EU can be quite costly.

Customer Reviews & Complaints

Customer reviews

Bullion By Post has earned a Trustpilot rating of 4.9 stars based on 3550 user reviews and complaints. The company has a 4.8-star rating on Sitejaberr.com based on 51 customer reviews and complaints. They have no ratings or reviews on the Business Consumer Alliance, Yelp, Trustlink, and numerous other review sites.

Should You Buy Bullion from Bullion By Post?

The choice is obviously yours after reading this review of Bullion By Post. Our opinion, however, is that Bullion By Post is not a bad business, given that they are highly rated and have a track record of success. However, they may not be the best option, despite the fact that they offer a simple and secure method to purchase metals. We prefer a company that offers a wide range of services at the most affordable prices. Goldco is our top recommendation for purchasing precious metals if you reside in the United States, as they offer some of the lowest metal prices on the market in addition to precious metals IRAs.

Frequently Asked Questions

Is Bullion By Post a Scam?

Bullion By Post is a legitimate bullion dealer in the center of Birmingham, United Kingdom. It is definitely not a scam.

Does Bullion By Post Offer Precious Metals IRAs?

No, Bullion By Post does not offer precious metals IRA. If you are interested in opening a gold or silver IRA, we recommend these companies.

Can You Store Metals With the Company?

Yes, Bullion By Post allows for the storage of metals. There are secure storage vaults available for an additional monthly fee of £10.

Is Their Shipping Insured?

Yes, Bullion By Post offers free, insured shipping.

Can You Store Metals at Home?

Yes, you can have your metals delivered to your residence and store them on your own.

Bullion By Post Alternatives

Bullion By Post Review -Conclusion

We trust you found this unprejudiced Bullion By Post review to be helpful. Bullion By Post provides an easy and secure method to invest in precious metals, but it is important to note that the company also has flaws. Before purchasing from a company, it is recommended that you conduct research to avoid being scammed, so you’ve made the correct decision by reading this thorough review.

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