Item: FideliTrade
Rating: 4.7
Author: Moses

In this comprehensive FideliTrade reviews guide, we’ll examine the company’s history, products, fees, customer feedback, reputation, and overall legitimacy. Whether you’re considering buying precious metals for wealth preservation or retirement planning, this review will help you determine whether FideliTrade is the right choice for your investment goals.

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What is FideliTrade?

FideliTrade, also known as FideliTrade Incorporated, is a full-service precious metals company serving individuals, advisors, banks, and brokers. The company was established in 1997 and is located in Wilmington, Delaware. Other than selling bullion products, FideliTrade assists retirement savers to set up gold and silver IRA accounts. They also provide free client education through their “Learning Center” wherein you’ll find insightful videos, FAQs, and articles.

FideliTrade Review Summary

Location:

Wilmington, Delaware

Address:

3601 N Market St, Wilmington, DE 19802, United States

Year Founded:

1997

Management:

Jonathan Potts (President)

Website:

www.fidelitrade.com/

Rating:

[3/5]

FideliTrade Products

FideliTrade mainly offers gold, silver, platinum, and palladium bullion coins and bars. Examples include Gold American Eagle, Gold Canadian Maple Leaf, Gold South African Krugerrand, Gold Austrian Philharmonic, Gold Australian Kangaroo, 1 Kilo Gold Bullion Bars, Silver American Eagle, Silver Canadian Maple Leaf, 1000-oz Silver Bullion Bars, Platinum American Eagle, 1-oz Platinum Bullion Bars, Palladium Canadian Maple Leaf, and 1-oz Palladium Bullion Bars.

How to Get Started with FideliTrade

It seems like FideliTrade’s website is designed for informational purposes only as there’s no shopping cart available. Thus, to place orders or open a precious metals IRA account, you must contact the company for guidance.

Does FideliTrade Offer Precious Metal IRAs?

Yes, FideliTrade can assist investors with setting up a Precious Metals IRA by working with approved custodians and storage facilities. The company helps facilitate the account setup and rollover process while providing IRA-eligible gold and silver products.

However, before opening an account with FideliTrade, we strongly recommend reviewing our Top 3 Precious Metals IRA Providers. These companies scored higher in our research for factors such as customer satisfaction, fee transparency, educational resources, buyback programs, and overall retirement investor support.

Many retirement investors find that comparing several providers before making a decision helps them secure better service, lower costs, and a smoother rollover experience.

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FideliTrade Custodian & Storage Options

FideliTrade does not have a preferred custodian. Instead, the choice of a custodian is at your discretion. As regards depository services, the firm partners with the Delaware Depository to offer both segregated and non-segregated storage.

FideliTrade Storage & IRA Fees

Who Owns FideliTrade?

According to the official website, Jon Potts is the owner and president of FideliTrade. He bought the company back in 1997 from Wilmington Trust and transformed it into a hugely successful company, currently employing more than 50 people.

FideliTrade Customer Support

FideliTrade claims to offer world-class customer service; their members of staff have a cumulative experience of 300 years in precious metals trading. Furthermore, their employees are incentivized for service, not sales, which motivates them to serve clients without bias.

Pros of FideliTrade

A wide array of IRA-approved gold, silver, palladium, and platinum bullion
Insightful “Learning Center” equipped with articles, FAQs, and videos
More than 2 decades in business is sufficient proof that the company is not only legit but reliable
Highly accomplished members of staff boasting a cumulative experience of 300 years
Offers secure, insured storage through the Delaware Depository
Authorized Purchaser of the US Mint
BBB accredited since 2016

Cons of FideliTrade

Does not have an online shop
They don’t have a preferred IRA custodian, leaving customers with the hardship of finding a reputable one
Limited reviews and ratings on the BBB and other online platforms
No live chat support on the website

FideliTrade Reviews, Complaints & Ratings

Despite its BBB accreditation, FideliTrade doesn’t have many reviews online. We only found a handful of reviews on the BBB and Glassdoor.

BBB: 5/5 based on 2 reviews
Glassdoor: 4.4/5 based on 3 employee reviews
BCA: N/A
Trustpilot: N/A
Yelp: 0 reviews
Trustlink: N/A

Frequently Asked Questions About FideliTrade

Is FideliTrade Legit or Scam?

With over 20 years in business, FideliTrade is obviously not a scam. They are a legit precious metals company and one of the few dealers who are authorized purchasers of the United States Mint.

FideliTrade Reviews Conclusion

FideliTrade is an established precious metals dealer headquartered in Wilmington, Delaware, with a history dating back to 1997. The company offers a range of investment-grade gold, silver, platinum, and palladium products and is recognized as an authorized purchaser from the U.S. Mint. Its experienced team and long-standing presence in the industry add credibility for investors seeking physical precious metals.

That said, FideliTrade is not without its drawbacks. The company has a limited online review presence compared to many leading precious metals firms, making it more difficult for prospective customers to evaluate real client experiences. Additionally, the lack of a modern e-commerce platform may be inconvenient for investors who prefer to browse products, compare pricing, and complete transactions online.

While FideliTrade may be a suitable option for some investors, we recommend comparing it against our top-rated Precious Metals IRA providers before making a final decision. The highest-rated companies in our review offer stronger customer feedback, greater transparency, educational resources, and dedicated support throughout the Gold IRA rollover process.

► Compare Our Top 3 Precious Metals IRA Companies Before Opening an Account

Alternatives to FideliTrade

Author Profile

Moses: Moses is a precious metals specialist, researcher, and publisher who specializes in reviewing precious metals investment companies. He has spent years analyzing Gold IRA providers, comparing transparency, customer reviews, and fee structures to help investors make informed decisions.

FideliTrade Reviews 2026- Is It Legit?