Universal Coin and Bullion Review & Complaints

Are you looking to purchase gold and silver for investment? Universal Coin and Bullion is one of the companies that can help you acquire investment-grade metals. But, do they offer what you are looking for in a precious metals firm? How is their customer service? And how are their customer ratings? Read this comprehensive Universal Coin and Bullion review to get all the answers to these questions.

What Is Universal Coin and Bullion?

Universal Coin and Bullion Review

Universal Coin and Bullion is a precious metals firm located in Beaumont, Texas. Founded in 1994, the company is currently among the leading precious metals dealers in the country. The firm adopts a unique business model by only offering gold and silver.

Other than selling products, Universal Coin and Bullion is also committed to educating customers through videos, news releases, articles, and charts. Also, they’ve got a user-friendly e-commerce site that allows for easy and secure online purchases.

Does Universal Coin and Bullion Offer IRAs?

There’s no mention of precious metals IRAs on Universal Coin and Bullion’s website, which makes us conclude that they are not into IRAs. If you are looking for a reliable Gold and Silver IRA provider, check out our top recommendation here.

Universal Coin and Bullion Review Summary


Beaumont, Texas


7410 Phelan Blvd

Beaumont, TX 77706-5749

Year Founded:



Dr. Michael Fuljenz (President)



Rating: [usr 3] Not Recommended

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Universal Coin and Bullion Products

Universal Coin and Bullion products

Universal Coin and Bullion boast a wide selection of gold and silver bullion, as well as rare coins. Most of their products are sourced from reputable sovereign and private mints including the United States Mint, Royal Canadian Mint, Mexican Mint, The Royal Mint, Australian Mint, and other world mints. Examples of currently available coins and bars include the following:

  • American Gold Eagle
  • American Gold Buffalo
  • Canadian Gold Maple Leaf
  • Australian Gold Kangaroo
  • Gold Britannia
  • Gold Bars and Rounds
  • American Silver Eagle
  • Australian Silver Kangaroo
  • Silver bars and Rounds

How to Get Started

Universal Coin and Bullion offer products online via their official e-commerce site. You will find all kinds of articles and videos explaining how to order from the website. Their online ordering system is quite easy to use, and you can order through the following 3 steps:

  1. Register an account- register your own online account to access special offers and be able to add products to the cart
  2. Choose Products- select your preferred coins or bars and add them to the cart
  3. Proceed to checkout- once done selecting products, go to checkout and add your billing details to complete your order

Universal Coin and Bullion Custodian & Storage

Unfortunately, Universal Coin and Bullion does not partner with any IRA custodian or depository to provide administrative or storage services.

Universal Coin and Bullion Shipping Options

Universal Coin and Bullion offers insured shipping in partnership with FedEx, United Parcel Service, and United States Postal Service. Free shipping is offered for orders of $99 and above, and orders below $99 attract a $6 shipping fee.

Pros of Universal Coin and Bullion

  • Wide selection of gold and silver bullion and rare coins
  • Has been in business for nearly 3 decades
  • User-friendly e-commerce website
  • Great customer service- a live chat feature is available
  • Free educational materials including videos and articles

Cons of Universal Coin and Bullion

  • Does not offer gold and silver IRAs
  • Does not offer palladium and platinum products
  • Limited reviews online
  • Multiple customer complaints on the BBB and other review platforms

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Universal Coin and Bullion Complaints

Universal Coin and Bullion is rated 3.29 out of 5 stars on the BBB based on 7 customer reviews and 6 complaints. Further, the company is poorly rated on Yelp whereby they have a 2.5/5 stars rating based on 3 reviews. UCB has no reviews, ratings, or complaints on the BCA and Trustlink.

Universal Coin and Bullion Rating

Universal Coin and Bullion Management Team

Universal Coin and Bullion was founded by its current president, Michael Fuljenz. Also, the BBB lists the following members of the business management team:

  • General Manager: Robert Verde
  • Sales Manager: Tom Novak
  • Administrator: Diane Verde

Universal Coin and Bullion Lawsuit

Our online research found that Universal Coin and Bullion has been involved in several lawsuits in the past. The recent one was on March 2, 2021, when a human rights activist filed a complaint in the New York Federal Court accusing the company of discriminating against the blind through a poorly designed website.

Is Universal Coin and Bullion Legit or Scam?

Universal Coin and Bullion is not a scam. It is a legit precious metals company in business since 1994. Also, the firm is managed by Michael Fuljenz, a highly respected precious metals expert.

Universal Coin and Bullion Alternatives


Universal Coin and Bullion is a precious metals dealer based in Beaumont, Texas. Since 1994, the company has been offering top-quality gold and silver bullion and numismatics. In addition to a wide selection of products, the firm boasts a user-friendly online shop that allows for fast and secure purchases.

On the negative, Universal Coin and Bullion doesn’t offer platinum and palladium products and lack reviews or ratings on most online platforms.

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