If you’re exploring how to preserve your retirement savings against inflation and market turbulence, you’ve likely been drawn to physical gold and silver as hedges. But the crucial question remains: which firm can you trust to guide you through the complexities of a precious metals IRA? That’s where Preserve Gold enters the stage.
In our in‐depth Preserve Gold reviews, we will explore how the firm stacks up: who they are, what they offer, how they work, their fees, real customer feedback, pros and cons—and ultimately whether they deserve your consideration. By the end, you’ll have the clarity to determine whether Preserve Gold aligns with your goals of asset protection, retirement diversification, and inflation resistance.
What Is Preserve Gold?

Preserve Gold is a family-owned U.S. precious-metals firm founded in 2022 and based in Woodland Hills, California. Their mission: assist individuals in investing in physical gold, silver (and other metals) either for direct ownership (home delivery) or through a precious‐metals IRA. They emphasize education, a transparent approach, and full assistance with rollovers (for example, from a 401(k) into a metals IRA).
Some key features:
- Help with 401(k)/IRA rollovers into physical-metals IRAs.
- Direct purchase of bullion/coins for home delivery.
- A no-fee buyback policy (sell back your metals for market value).
- Free investment guide and personalized support.
- Secure third-party depository storage for IRA holdings.
Who Owns Preserve Gold?
- Founder & Owner: Daniel Boston. He established Preserve Gold in 2022 after working in the precious metals industry (including a role as Senior Account Executive at Lear Capital) for several years.
- Company Status: Family-owned.
- Founded: 2022.
Their relatively recent establishment is both a point of interest (as a newer company) and an opportunity (due to their modern, customer-centric approach).
Preserve Gold Products & Services

Products
- Physical metals: gold, silver, platinum, palladium (bars & coins).
- IRA-eligible metals: Coins/bars meeting IRS criteria for retirement accounts.
- Non-IRA metals: Rounds or coins for direct purchase and home possession.
Services
- Precious Metals IRA: A self-directed IRA setup to hold physical metals, with a minimum investment typically around $10,000.
- Secure Storage: Using IRS-approved depositories for IRA holdings.
- Complimentary Insured Shipping: For direct purchases (home delivery) or IRA transfers.
- Personalized Support: A specialist assigned to walk you through the process.
- 24-Hour Purchase Guarantee: Option to cancel within 24 hours after invoice/price lock—no penalty.
- Buyback Program: No fees for selling metals originally purchased through them.
- Price Assurance/Price Match: They will meet or beat verified competitor pricing.
How Does It Work?
General Purchase Steps
- Speak with a Specialist: Request a free info guide.
- Choose Products: Based on your strategy, pick coins or bars (gold, silver, etc.). Pricing is discussed over the phone rather than fixed online.
- Fund Your Purchase: Payment via wire, check, or money order within (typically) two business days after order.
- Confirm Details & Shipping: Once funds clear, your order is processed and shipped to your home (if direct purchase) or to an approved depository (if IRA).
- Receive Your Metals: Home delivery via insured courier with signature; for IRA, shipment to depository with secure handling.
Precious Metals IRA Specific Steps
- Set Up the IRA: Preserve Gold assists with paperwork to open a self-directed IRA via a third-party custodian.
- Fund the IRA: You can roll over from a 401(k), transfer an existing IRA, or contribute directly. They help ensure tax and penalty-free transfer.
- Purchase & Store: After funding, select metals; then they are stored securely in an IRS-approved depository as required by regulations.
- Exit Strategy / Buyback: Option to sell your metals back to them at market value, with no additional fees.
Comparison Table: Preserve Gold at a Glance
| Feature | Details |
|---|---|
| Company Ownership | Family-owned; founded 2022; principal: Daniel Boston |
| Core Services | Precious Metals IRAs, direct bullion purchases, 401(k)/IRA rollovers |
| Metals Offered | Gold, Silver, Platinum, Palladium – bars & coins |
| Minimum Investment | Varies; some sources indicate ~$10 k+ for IRA, but also higher thresholds for full service. |
| Buyback Program | No-fee buyback for metals purchased via them |
| Storage | IRS‐approved depositories for IRA holdings |
| Shipping | Insured & complimentary for home delivery |
| Support | Personal specialist, educational guides, 24h cancellation |
| Customer Ratings | Trustpilot ~4.8/5 (≈120 reviews), BBB A+ accreditation |
| Pros | Transparent, educational focus, no pressured sales |
| Cons | Newer company, higher minimums, fewer inventory options |
Pros of Preserve Gold
- No-fee buyback: One of the most appealing features. Many competitors charge a fee or set stricter terms for buyback.
- Strong customer support & education: Many reviewers praise the patience and knowledge of their representatives, especially helpful for first-time investors.
- Transparent pricing approach: They emphasize clarity, avoiding the hidden costs that are sometimes common in the precious metals industry.
- Reputable storage arrangements: Use of IRS-approved depositories gives comfort for IRA investors.
- Promotional incentives: For certain account sizes or first orders, promotions such as waived fees or bonus metals may appear.
Cons of Preserve Gold
- Smaller selection of products: Since the company is newer and perhaps smaller scale than big players, their inventory may be more limited.
- Phone-centric transactions: Much of the pricing and purchase process is conducted via phone calls rather than full online shopping; this can slow things down or feel less modern for some investors.
- Relatively shorter track record: Founded in 2022 means fewer years of performance history compared to legacy firms; some investors prefer companies with decades of history.
Preserve Gold Fees
As with all precious metals firms and especially those offering IRAs, understanding the fee structure is critical. Here’s a breakdown of typical fees associated with Preserve Gold (based on available public sources):
- Account setup fee: A one-time fee, roughly ~$50, though it may vary or be waived depending on investment size.
- Annual custodian fee: Charged by third-party IRA custodian (e.g., ~$100-$200 annually).
- Annual storage fee: For depository storage of metals held in IRA—typically ~$100-$300 depending on segregation or non-segregation choices.
- Metal premiums: The markup above the spot price of gold/silver varies based on the coin/bar, market conditions, and order size.
- Wire transfer fees: Some payment methods (wire transfers) may incur fees (e.g., ~$25), though specifics vary.
- No liquidation fee (for buyback): One major plus—Preserve Gold claims no fee for selling back metals originally purchased through them.
- Promotions & fee waivers: They may offer waived storage/custodian fees for a period, bonus metals, etc., typically for larger orders or new clients.
Important note: As always with precious‐metals IRAs, you must factor in all fees (setup + annual + storage + premiums) and compare to other firms before committing.
Preserve Gold vs. Augusta Precious Metals vs. Goldco vs. American Hartford Gold
| Company | IRA Minimum | Buyback policy (what they publicly claim) | Notable points | BBB status |
|---|---|---|---|---|
| Preserve Gold | ~$25,000 IRA (some sources also note higher thresholds for certain services) | Zero-fee buyback for metals purchased through them; “highest market prices available.” | Waived custodian/storage fees up to 5 years (tiered); price-match; 24-hour no-penalty cancellation. | A+ accredited, profile live. |
| Augusta Precious Metals | $50,000 typical minimum to open an IRA. | States a “Highest Buyback Price Guarantee,” but also discloses it cannot guarantee buybacks (policy may change). | Known for education + transparent spread docs; shipping fully insured to depository. | A+ accredited, profile live. |
| Goldco | $25,000 is generally required to start an IRA. | Markets a “Highest BuyBack Guarantee” / “guaranteed highest price.” | Heavily promotes bonuses (e.g., free silver on qualified accounts). | A+ accredited, profile live. |
| American Hartford Gold | $10,000 IRA minimum (published in their FAQ). | Buy-back commitment with no back-end fees; also promotes a price-protection guarantee. | Free insured shipping; active education hub. | A+ accredited, profile live. |
Customer Reviews & Complaints
Customer Feedback Overview
- On Trustpilot, Preserve Gold has a 4.8 out of 5-star rating with around 120 reviews.
- On Trustindex: A 4.9-star average from over 277 reviews.
- On Better Business Bureau: Accredited and holds an A+ rating.
- On ConsumerAffairs: Hundreds of reviews, largely positive regarding service and support.
Common Themes in Positive Reviews
- Friendly, knowledgeable staff: Many reviewers mention specific representatives who walked them through every step, patiently explaining details. Example: > “My experience with Preserve Gold was very positive. … my rep was Oliver Moseby. He is exceptional.” (Trustpilot)
- No high-pressure sales: Multiple comments highlight comfort with the process and lack of aggressive upselling.
- Transparent process and communication: Reviewers appreciate that fees were explained, options laid out, and timelines were clear.
- Smooth rollover/IRA process: For investors converting 401(k) or IRA funds to precious-metals IRAs, reports of efficient, guided transfers.
Noteworthy Criticisms or Issues
- Fee perception: Some clients initially thought their fee structure was high (one mentioned ~29%), though after explanation, they felt it was acceptable.
- Limited inventory: A few noted that Preserve Gold doesn’t offer as many product options compared to veteran dealers.
- Newer brand / shorter history: A caution voiced by some investors preferring longer track records.
- Pricing via phone: Some clients would prefer online transparent pricing rather than phone-only quotes.
Verdict on Reputation
Overall, customer sentiment is strongly positive. While no company is flawless, Preserve Gold has earned a reputation for trustworthiness, quality service, and clarity—especially for first-time precious-metals IRA investors.
Is Preserve Gold Legit?
Absolutely—based on available public information, Preserve Gold appears to be a legitimate and trustworthy firm. Supporting points:
- BBB accreditation with an A+ rating.
- Transparent and positive reviews across multiple independent platforms (Trustpilot, Trustindex, ConsumerAffairs).
- Clear articulation of services, fees, and the investment process.
- They partner with IRS‐approved depositories for IRA metal storage (as required by U.S. regulations).
- Their buyback program, as advertised, and the educational focus align with best practices for precious metals investment.
However, “legitimate” does not equal “best for every investor.” As with any investment firm, you must do your own due diligence: compare fees, minimums, product options, and whether the company’s services align with your specific retirement strategy.
Preserve Gold Reviews- Final Verdict
If you’re a first-time or relatively new investor in precious metals with a retirement account (IRA or 401(k)) and you value personalized support, education, and a transparent process, then Preserve Gold is a strong contender. Their no-fee buyback, good customer feedback, and solid service make them especially appealing for clients who want guidance rather than a purely transactional experience.
On the other hand, if you are a high-volume metals investor seeking the widest inventory, the lowest premiums, or you prefer fully online, self-service platforms, you might find more competitive options in the market.
In short: Yes, Preserve Gold is legit and worth serious consideration—just ensure the terms (minimum investment, fees, product selection) fit your specific goals.
Frequently Asked Questions
Q1: What is the minimum investment with Preserve Gold?
A1: While they do not always publish a definitive minimum, independent sources suggest an IRA minimum of around $25,000 and a bullion-only purchase minimum of ~$30,000 for full service eligibility.
Q2: Can I buy precious metals for home delivery instead of an IRA?
A2: Yes. Preserve Gold offers direct physical metal purchases (coins/bars) for home delivery, in addition to IRA services.
Q3: How quickly can I sell my metals back?
A3: They advertise a no-fee buyback program for metals you purchased through them. The process is described as streamlined; however, actual timing may depend on the specific product and market conditions.
Q4: Where are the metals stored if I choose an IRA?
A4: Storage is via IRS‐approved third-party depositories (segregated or non-segregated) that meet U.S. regulatory standards.
Q5: Are there hidden fees?
A5: While the company emphasizes transparency, any investor should ask for a complete fee schedule—including annual custodian fees, storage costs, and metal premiums. One independent review flagged “undisclosed fees” as a potential downside.
Q6: How do they compare with older, more established firms?
A6: Older firms may have larger inventories and decades of history, which some investors prefer. Preserve Gold’s newer status (founded 2022) means less long-term track record but also a possibly more modern, customer-centric model.